Lion Studios
  • LionSDK Documentation
    • 📦Getting Started
    • Analytics
      • Validation
        • Event Validation
        • Lion Analytics QA Tool
        • Looker Events QA
      • A/B Testing
        • AB Test Tips (Experiment Best Practices)
      • Progression Event
      • Economy Event
      • Monetization Event
      • Advanced Ad Events
      • Interaction Events
      • Social Events
      • Debug Events
      • Other Events
      • Custom Events
      • API
        • Events
          • AbCohort
          • AppOpenShow
          • AppOpenEnd
          • AppOpenClicked
          • BannerRevenuePaid
          • BannerShowRequested
          • CharacterCreated
          • CrossPromoLoad
          • CrossPromoLoadFail
          • CrossPromoShow
          • CrossPromoStart
          • CrossPromoShowFail
          • CrossPromoEnd
          • Achievement
          • CrossPromoClick
          • DebugEvent
          • EconomyEvent
          • ErrorEvent
          • FunnelEvent
          • ShopEntered
          • Options
          • ProductViewed
          • GiftReceived
          • GiftSent
          • Heartbeat
          • ItemCollected
          • InAppPurchase
          • InterOpenStart
          • InterOpenLoadFail
          • InterOpenClicked
          • InterOpenRevenuePaid
          • InterOpenShow
          • InterOpenShowFail
          • InterOpenEnd
          • InterstitialClick
          • InterstitialEnd
          • InterstitialLoadFail
          • InterstitialLoad
          • InterstitialRevenuePaid
          • InterstitialShow
          • InterstitialShowFail
          • InterstitialStart
          • InviteReceived
          • InviteRewarded
          • InviteSent
          • GameStarted
          • FeatureUnlocked
          • NotificationOpened
          • MissionAbandoned
          • MissionCompleted
          • MissionFailed
          • MissionStarted
          • MissionStep
          • LevelAbandoned
          • LevelComplete
          • LevelFail
          • LevelStart
          • LevelStep
          • LevelUp
          • SkillUsed
          • NewPlayer
          • HandAction
          • SkillUpgraded
          • CharacterUpdated
          • PowerUpUsed
          • PredictionResult
          • RewardVideoEnd
          • RewardVideoOpportunity
          • RewardVideoClick
          • RewardVideoRevenuePaid
          • RewardVideoShow
          • RewardVideoShowFail
          • RewardVideoCollect
          • RewardVideoStart
          • Social
          • SocialConnect
          • Support
          • UiInteraction
          • ItemActioned
          • CharacterDeleted
          • AppOpenStart
          • AppOpenShowFail
          • AppOpenLoadFail
          • AppOpenLoad
          • InterOpenLoad
          • RewardVideoLoadFail
          • RewardVideoLoad
        • All Event Parameters
        • Helper Functions
        • Events Embedded
      • Experiment Events
    • Features
      • Remote Configs
        • Balancy Adapter
          • [WIP] - AB Experiments (Balancy)
        • Remote Configuration
        • Firebase
          • AB Experiments (Firebase)
        • Satori
          • A/B Experiments (Satori)
        • LiveOps Remote Config
          • Test Adapter
      • Loading Scene
      • Ads
      • IAP Validation
      • Adapter Stabilizer
      • Cloud Build
      • Options Menu
      • WhoAmI Service
    • Third-party SDKs
      • Amazon Publisher Services (APS)
      • Adjust
      • MAX SDK
        • Max Consent Flow
      • Facebook
      • Helpshift - Customer Support
    • Jenkins Build Server Solution Documentation
      • Administration of Jenkins Slack Trigger
      • Screenshare Into Jenkins Build Agents
      • Common Jenkins Build Issues
      • Jenkins Slack App Usage Guide
    • Detected Issues
      • API Level is too low
      • Publishing Settings Issue
      • Android & iOS Resolver Settings
      • SDK Settings Mismatch
      • Facebook Client Token Empty Issue
      • Adjust Id Empty Issue
Powered by GitBook
On this page
  1. LionSDK Documentation
  2. Third-party SDKs

Helpshift - Customer Support

PreviousFacebookNextJenkins Build Server Solution Documentation

Last updated 3 months ago

Helpshift is a tool for handling support tickets.

Setup

  • Go to LionStudios→Settings Manager in Unity menu

  • Switch to the Helpshift tab

  • Click on the Install Helpshift Button

  • Make sure the “Enable auto-initialization” checkbox is checked

Usage

Once Helpshift is installed, the Feedback button in the Lion options menu will trigger the Helpshift support screen instead of the email template.

You can integrate the whole menu, or just the Feedback button if you already have your own menu.

For more information on the Lion Options Menu:

Options Menu

Helpshift support screen will not be triggered on the editor; it only works in an Android or iOS build.

For more information on helpshift usage: https://developers.helpshift.com

  • Setup
  • Usage
LogoAll Guides | Helpshift Developer GuideHelpshiftEng
Helpshift Button